Adcombo Privacy Policy — How We Protect Your Information

Adcombo collects several types of information from users. These can broadly be grouped into three categories:

This information is collected to manage your account, process payments, prevent fraud, and improve our services. Adcombo never collects more data than is necessary.

Adcombo uses the data it collects for specific purposes only. No information is used beyond those stated purposes:

• Account Management: To verify logins, support password recovery, and maintain account security.
• Payment Processing: To process deposits and withdrawals and to maintain transaction records.
• KYC & Age Verification: To prevent access by minors and guard against money laundering.
• Customer Support: To resolve issues and respond to your complaints.
• Personalised Experience: To show you relevant offers based on your preferred games and betting history.
• Security & Fraud Prevention: To detect multiple accounts, bot usage, and suspicious activity.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Service Improvement: To identify platform issues and improve the overall user experience.

Adcombo does not use your betting history or financial information to serve advertisements. Marketing communications are sent only with your consent and can be opted out of at any time.

Adcombo never sells your personal data. However, limited information may be shared with certain trusted third parties where necessary to provide our services:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They handle that data under their own privacy policies.
• Identity Verification Services: Required documents are shared with licensed verification providers solely for the KYC process.
• Technology Infrastructure: Cloud hosting and database service providers store data — however, they are bound by strict confidentiality obligations through contractual agreements.
• Law Enforcement: Data may be disclosed when required by a court order or other legal obligation.
• Fraud Prevention Agency: Information may be disclosed to relevant authorities in connection with investigations into money laundering or organized fraud.

Adcombo uses bank-grade technology to protect your data. The following measures are always active:

• 256-bit SSL Encryption: All communication between you and Adcombo on the website and mobile app is encrypted. No third party can access or read this data.
• Data Minimization: We collect only the data necessary to provide our services — nothing more.
• Access Control: Only authorized personnel can access user data, and only when required to provide the service.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Data is backed up across multiple servers to eliminate the risk of data loss.
• Retention period: Registered user data is retained for up to 5 years after account closure, as required by law, and then automatically deleted.

In the event of a data breach, affected users will be notified within 72 hours. This is our committed policy obligation.

Adcombo uses cookies on its website and app. Cookies are small files stored on your device. They are not viruses or anything harmful — they are simply used to improve your experience:

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies will prevent you from logging in to Adcombo.

You have full control over your data on Adcombo. You may submit any of the following requests:

To exercise any of these rights, email us at support@adcombo.click or reach out via live chat. We typically respond within 30 days. Please note that certain data may not be deletable due to legal obligations — if that is the case, we will explain why.

Adcombo does not serve users under the age of 18 and does not collect their data. We have taken several steps to ensure this:

• Date of birth is verified at the point of registration.
• Age is confirmed during the KYC process using a NID or passport.
• Additional verification may be requested when suspicious activity is detected, and the account remains suspended until verification is complete.
• If it is later discovered that data belonging to a minor has been collected, it will be deleted immediately and the account will be closed.

If a parent or guardian believes their child has created an account on Adcombo, please contact us immediately at support@adcombo.click. We will take prompt action.

Adcombo updates this Privacy Policy when necessary. When changes are made:

• You will be notified in advance via your registered email or SMS.
• This page lists the update date and a summary of any changes made to the policy.
• A 7-day advance notice is given for any major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests: